Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Paul S.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    They gave quick response to unplanned visit with flat tire.

  • Ralph P.07-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • John Y.07-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    the survey question below is poorly set up since it assumes I took the first available appointment.

  • Frederick M.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Always great 👍

  • John M.07-19-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

  • Jeena C.07-19-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Excellent from the moment I walked into the showroom to the vehicle pick-up day.

  • Andrew W.07-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Every single person I engaged with and spoke to at the Danbury Dealership was kind, efficient, and curious. Bravo!

  • David B.07-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Excellent service professional staff happy car.

  • Angel T.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The only thing that wasn't done that was listed as part of the package was the tire rotation. I was told it was because of the tread depth but you can visually see that the shoulders on the rear tires are slightly better than the front tires, so why weren't they rotated if it was part of the package?

  • Acacio F.07-15-2025

    TYPE:SalesMODEL:JettaYEAR:2025