Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Charlene R.07-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    You have top notch service advisors and techs. And the communication and videos were great. The only improvement would be if you had more loaner cars available. But I finally took advantage of the uber which was super convenient!

  • Milada V.07-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Lucille M.07-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I had spoken with another Volkswagon dealership about turning in my lease and was not happy with the outcome, so I went home and a few days later called Volkswagon Danbury and spoke to John Brennan and he took the time to put together a deal I was very happy with. He was very professional, honest and listened to what I was looking for in a vehicle and there was no BS and it took 30 minutes to make it happen. Lucille Malfa

  • Pedro B.07-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • James V.07-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Alex was able to get my vehicle in first thing in the morning after I realize my tire was flat.

  • Alethea T.07-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Susanna C.07-10-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Excellent service Car wash is super thorough unlike other luxury car service depts….very happy with the service from Booking to pick up..car wash being the best perk

  • Julie F.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service was prompt and courteous.

  • James V.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Volkswagen Danbury always has time to get my vehicles in when I need service. They are friendly and courteous. The job is always done right the first time.

  • Nunzio I.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Excellent service 👏