TYPE:ServiceMODEL:TiguanYEAR:2024
Average Score (411 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
The service is very slow. 2 hours to program a new key fob.
TYPE:ServiceMODEL:JettaYEAR:2019
Great experience
TYPE:ServiceMODEL:JettaYEAR:2024
Went smoothly. Staff was pleasant and effective. Did not feel ripped off afterwards.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2024
The work was done timely. I appreciate the shuttle service.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Very helpful and understanding service managers. I love the fact that I can text them with questions.
TYPE:ServiceMODEL:TiguanYEAR:2024
Clear communication, efficient, did not try to push something I didn’t need.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
My entire experience was excellent. From booking my appointment to being greeted outside, to Alex - the best service advisor-taking care of me, everything was great. The technician even sent me a video of my car as he completed the service!