Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Theresa G.06-05-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Joe went above and beyond to expedite the purchase process

  • Ian C.06-05-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

    Joseph was great and very helpful.

  • Debra F.06-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This is my fourth volkswagon with john brennan. I wouldnt go anywhere else, i totaled my tiguan, was devastated and from the manager to sales, everyone was so wonderful and worked with me!

  • Marcia G.06-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Done correctly.

  • Craig H.06-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Excellent job and even better communication.

  • William C.06-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    i misread my calendar and came for my service appt 1 week early but they were able to accomodate me. they were kind and attentive and professional. all the things you would expect but went that extra step.

  • Danny G.05-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Amazing customer service and care for my car.

  • Terilyn W.05-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Gary F.05-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Rocco N.05-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Checkout was a hassle. Tried to overcharge, and I asked for my parts to be saved for me to see and they didn’t offer them. You charge way too much money for your services, and the people aren’t as friendly and helpful as I would like. I will be finding another place to get my services done.