Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Nancy D.05-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service has improved immensely. Very high end. I was completely impressed. First time in years. I have been with this location for 12 years. Alex was terrific. Really helped me. Thank you.

  • Alfonso D.05-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Luis O.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Rachel H.05-08-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Theodore F.05-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Anthony Z.05-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our salesman was friendly and very helpful

  • David W.05-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great experience especially helping me with a setting that forced the map to show in the screen behind the steering wheel. I tried so many different things to solve this and gave up. Alex was amazing in finally solving my issue.

  • Carlos P.05-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Corinne V.05-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • E'von'ne R.05-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    To be honest I didn't know what to expect when dropping my car off for repairs. You always hear horror stories as far as dealerships go, however this that was not the case. Jerry was the best repair agent I have ever worked with, his consistent communication exceeded my expectations. From start to finished he assured me my car was in good hands and it was. I know it sounds too good to be true but there wouldn't be anything I could say that needed improvement.