Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Florencia S.04-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Staff was very pleasant, answered all my questions and got me into a car very quickly. Smooth and efficient from start to finish.

  • Philip M.04-07-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Ease of scheduling an appointment; transparency and putting on my aftermarket parts.

  • Brinett R.04-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    It was a great experience

  • James R.04-04-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Danbury VW personnel were professional, helpful and knowledgeable.

  • Marcela S.04-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Elizabethann M.04-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The process was very easy, I was able to see what kind of vehicle I wanted online first and then was placed with a salesperson at the dealership which I was able to form a great connection with. All my concerns/questions were met immediately.

  • Joseph S.04-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Always professional, product knowledgeable and courteous.

  • Cynthia H.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Cosset M.04-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Allison M.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019