Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Leonid S.09-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Lynda G.09-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Elsy E.09-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The appt was easy to make; the intake service guy (Alex?) was efficient; the service video is a great feature; work was fast and hopefully well done.

  • Felicia O.09-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great customer service. Alex T. Kept me informed.

  • John R.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone went above and beyond to take care of me. It was a fabulous experience.

  • Steven Y.09-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jessica F.09-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    From the moment we walked in we were greeted and assisted, although we came in to look and get pricing, John & Steve had us walking out with a new car. John was so friendly and walked us through all of our questions and worked with us on getting a deal we couldn't say no to.

  • Sharene W.09-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Ellen F.09-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Great experience my sales person John was so helpful and patient even when I changed th color of my car last minute.

  • Sara C.09-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Eric explained what options for service were available and advised accordingly