Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Peter B.01-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quality product, extra care service associates, on time delivery.

  • Victor M.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent service and very attentive and friendly staff

  • Paul A.01-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    This actual service was pretty good, it's the fact that it had to come back after the car was in for a month for the same issue before and it wasn't fixed then.

  • Mario M.01-30-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Tracey G.01-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • John A.01-30-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    I had great experience from the moment I walked into the dealership. No one was pushy and they let me have my space to look at the GTI I was interested in. John was wonderful and we bonded as soon as he approached me. He answered all of my questions and even added some important details I hadn't thought of. The test drive went well, and John took the time to explain all of the features and how the tech worked on the car. I fell in love with the GTI and once we got down to talking numbers John showed me a varied of options. He took the time to answer all of my questions and really crunched a lot of different numbers for me.

  • Brian M.01-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Joseph Haddad is excellent to work with.

  • Dorianne C.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Stephen B.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    As always, excellent service! Jerry was very polite, helpful, and informative!

  • Abdelrahman E.01-24-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020