Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

Models
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  • Matthew L.01-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Presley J.01-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Martha S.01-13-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

  • Julie M.01-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent service all around. Vehicle was unable to be cleaned due to extreme cold.

  • James V.01-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Always great service and staff.

  • Monte W.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Long-term customer (5th car in service there) and very satisfied with scheduling, quality and courtesy of service)

  • Chrystalle A.01-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service addressed the problem with the car and kept me well informed throughout process. When it took longer than expected Heather was awesome about making it as easy for me as possible in terms of when to bring the car back and when to pick it up.

  • Perry L.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Erik was great to work with. Pricing on the models I was looking at was up front. Erik was not pushy he just let me ask my questions and test drive 4 vehicles. Overall it was a great car buying experience

  • Robert K.01-06-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

  • Ellen S.01-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I had to wait longer than usual & because of that service wasn’t able to wash my car.