Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Keith D.12-05-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Accurate and easily scheduled appointment

  • Kevin W.12-05-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    I only deal with Joe Haddad. He is such a great tool of information and will not steer you wrong. He genuinely tries to help as much as he can.

  • Rebecca R.12-04-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Process was easy and clear. Everyone I worked with was extremely nice and professional.

  • Caroline B.12-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Friendly staff

  • David L.12-02-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    It was an easy fun experience! The whole team at Danbury VW was great.

  • Karl S.12-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Erik and team were outstanding. Really appreciate the attention and helping us find the right car. Would highly recommend Erik, the team and the whole dealership.

  • Mary N.12-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Knowledgeable about the car's attributes - could answer all of my questions.

  • Jessica C.11-30-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Erik was fantastic to work with. Professional, and not pushy. I am very wary of utilizing dealerships. I’ll be buying from Danbury VW for my next car!

  • Francoise S.11-29-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service was prompt and very efficient. I was told how long it would take and they were right. The personal was very professional and they showed me the waiting room with coffee if I wanted some. I was very pleased with everyone and I love my new Taos.

  • Gabriella D.11-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My service rep Alex was extremely helpful, informative, took the time to explain to me what my car was needing and was all around great! Once my part was delivered the repair was fast and efficient and I got my car back good as new in no time!