Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Laura T.09-02-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Quick response for an urgent repair. Super friendly and caring advisor - clearly excellent customer service

  • Jerold S.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My car needed an oil change , but I was shown that it needed a lot more. The car ended up j in n the shop for twii on days.

  • Gary F.09-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Theresa C.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Steven H.09-01-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Quick and efficient oil change and inspection appointment with minimal waiting

  • Pamela F.08-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Good experience

  • Nancy G.08-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Daniel I.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Joshua H.08-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Sarah C.08-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023