TYPE:ServiceMODEL:AtlasYEAR:2021
Average Score (411 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2020
The service department at Danbury VW offers excellent customer service. During my most recent visit for the 60,000 mile service on my car, I encountered professional, helpful and efficient service personnel. The work on my car was completed with care.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2022
Friendly & caring staff, good timely appointment setting, good service, great location.
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Danbury Volkswagen's service was spectacular. I came in for a part replacement due to a recall. Setting up the appointment was easy and within a reasonable timeframe. They had the part in stock. Dropping the car was a breeze, as was picking it up - same day - in the afternoon. They even washed it! That was a particularly nice touch considering the recall service was free. Great service. Will definitely come back.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Working with our salesman was like buying a car from family. He was very knowledgeable and helpful throughout the process. With more guys like him you would run out of cards to sell very quickly
TYPE:ServiceMODEL:AtlasYEAR:2019
Great service, friendly staff and knowledgeable. Vehicle is always fixed right the first time.
TYPE:ServiceMODEL:AtlasYEAR:2024
I felt heard and important from the minute I walked in. The entire staff was attentive and accommodating.