Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • David R.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Blanche B.08-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great experience

  • Lenore C.08-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Every time I go to VW service in Danbury, it is always a great experience. Alex is so kind and courteous. He helps me and explains everything in detail to me. One of the many reasons I go. Thank you.

  • Peter D.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Service outstanding.

  • James M.08-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Outstanding service desk and technician. A pleasure with prompt service and communication. Highest marks

  • Meredith S.08-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Andrea L.08-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Excellent service

  • Johnseverino C.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The Staff is fantastic friendly and helpfu!!

  • Janie L.08-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Donna D.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My salesman was knowledgeable, professional and made the sale very easy.